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Cisco Bug: CSCuw45754 - OGS and CSM dateformat change for Device View

Last Modified

Nov 10, 2016

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.10(0)

Description (partial)

Symptom:
Device view not displaying due to date format issue. Could see the below errors in vmssharedsvcs.log

Failed to parse Timestamp attr=[27-Aug-2015 01:55:06] from OGSObject is not formated correctly.
Please configure "ogs.date.format" in csm.properties file.:errMsg=Unparseable date: "27-Aug-2015 01:55:06",com.cisco.nm.vms.device.ogs.OgsAdapter,admin d1112d8f1a5d8fe0caa127db9cfdf3 TP-Processor3


This will happen in all  CSM version.

Conditions:
When using multi-users login in CSM installed Windows Server and having different language settings for each user , then this issue may occur. 

Basically when CSM recommendation(Refer CSM installation guide) of Locale/language settings not properly followed for all users of CSM server installed Windows Server then it  will  happen  due to JVM default date format.
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