Cisco Bug: CSCuw44035 - Deployment Model Picture showing CVP Reporting Server one side of WAN
Oct 30, 2015
- Cisco Hosted Collaboration Solution for Contact Center
Known Affected Releases
Symptom: The Installing and Configuring Cisco HCS for Contact Center document shows a figure where has the CVP Reporting Server only on one side of the WAN which is not supported by CVP Reporting Server model. Figure should show both sides with Reporting Server. http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/hcs-cc/10_6/Install_Config_Guide/HCSCC_BK_I4638076_00_installing-and-configuring-cisco-hcs.pdf page 27, 36, 37 CVP explaining it is not supported: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/customer_voice_portal/srnd/11_0/CCVP_BK_11366AC9_00_1101-design-guide.pdf page 4 Conditions: Documentation.
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