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Cisco Bug: CSCuw43967 - UCCX: Documentation Around Upgrade Scenarios in Install Guide incorrect

Last Modified

Oct 01, 2015

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases


Description (partial)

Documentation not clear, upgrade may not work or may corrupt current environment.

Following UCCX 11.0 Install and upgrade guide's first upgrade scenario when upgrading UCCX 10.6.
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