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Cisco Bug: CSCuw43967 - UCCX: Documentation Around Upgrade Scenarios in Install Guide incorrect

Last Modified

Oct 01, 2015

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
Documentation not clear, upgrade may not work or may corrupt current environment.

Conditions:
Following UCCX 11.0 Install and upgrade guide's first upgrade scenario when upgrading UCCX 10.6.
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