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Cisco Bug: CSCuw41448 - Devices may not delete from PI 3.0 - errors in ifm_inventory.log

Last Modified

Aug 28, 2018

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.0

Description (partial)

Symptom:
When Deleting a Device from Inventory, an error is thrown indicating "Delete Device(s) Failed: <device IP>.  Please see ifm_inventory.log to get initial information.

The ifm_inventory.log file will show the following exception:
com.cisco.ifm.inventoryserviceexception.InventoryException: Device <device name/IP>

 Deletion Failed. Invalid Device Address. Device does not Exist.-INVENTORY_SERVICE_122
        at com.cisco.ifm.inventoryserviceimpl.InventoryServiceImpl.deleteDevice(InventoryServiceImpl.java:2109)
        at com.cisco.ifm.inventoryserviceimpl.InventoryServiceImpl$DeleteDeviceTask.call(InventoryServiceImpl.java:6866)
        at com.cisco.ifm.inventoryserviceimpl.InventoryServiceImpl$DeleteDeviceTask.call(InventoryServiceImpl.java:6794)

Conditions:
Deleting a device from Inventory

Related Community Discussions

Prime 3.1.3 Devices can not be deleted from inventory
Hello, It seems I'm running into the same sort of bug as described in  <key>CSCuw41448</key>. I implemented 2 out-of-the-box Prime Infra appliances, patched them to 3.1.3 and added device pack 3.1.3. HA setup activated, added licenses..all works fine. After a bulk import of 70+ 3850 and 3650 switches,  +/- 55 switches got to status &quot;completed&quot;, but +/-15 switches kept the &quot;synchronizing&quot; status, so waited for 2 days, but still the same status..  Trying to delete them (so I could add them manually one by one) ...
Latest activity: Sep 15, 2016
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Bug Details Include

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