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Cisco Bug: CSCuw40732 - System Info type and version are missing when sending from TMS to IX/CTS

Last Modified

Aug 10, 2018

Products (1)

  • Cisco TelePresence Management Server

Known Affected Releases

14.6.2

Description (partial)

Symptom:
IX5000 endpoint shows as no http response and the IX5000 switched to CTS-Man mode

Conditions:
If the TMS does not receive a response to a request for get software version, the TMS blanks out the current software version of the device in its records. When the TMS enforces is management settings to the device, it send the wrong settings.
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