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Cisco Bug: CSCuw40571 - Prime Infrastructure appliance generates false fan failure alarms

Last Modified

Sep 12, 2016

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

Prime Infrastructure appliance (Cisco part numbers PRIME-NCS-APL-K9 and PRIME-NCS-APL-K9= ) running 2.2
Under Administration>Settings>Appliance, all the 6 fans are showing red status.
System logs indicate major "fan failure" alarms.

The appliance is working fine. Visual inspection does not indicate any issue. No environmental concerns  ( rack space, over-heating etc)

Customer received a new RMA. Issue was seen after installing 2.2
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