Cisco Bug: CSCuw39768 - Jnlp-file cannot be retrieved from the VSM server, VSM needs restart
Dec 31, 2016
- ROSA Network and Video Service Management
Known Affected Releases
18.104.22.168 22.214.171.124 126.96.36.199 188.8.131.52 184.108.40.206
Symptom: When trying to download the VSM GUI, from the home page, the end user gets a message that the Jnlp-file cannot be retrieved from the VSM server. In order to resolve this, the VSM server itself needs to be restarted Conditions: A VSM running on CentOS7 will stop responding on JNLP retrieval requests after 10 days. A VSM running on Windows will stop responding on JNLP retrieval requests after one week and when a clean-up of the temporary files is triggered hereafter as well.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases