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Cisco Bug: CSCuw38724 - software install with auto-rollback fails to roll back to previous image

Last Modified

Apr 09, 2018

Products (1)

  • Cisco Catalyst 3850 Series Switches

Known Affected Releases


Description (partial)

When a customer uses the auto-rollback feature when they're upgrading an image, it will not work.  Although the command is accepted by the switch, the functionality of the auto-rollback feature doesn't work as expected.

Use the auto-rollback X feature in "request platform software package install" command.

request platform software package install switch all file flash:newImage.bin auto-rollback 40 auto-copy

The "auto-rollback 40" feature will not work.  After 40 minutes, the stack will not automatically roll back to the previous image.

Related Community Discussions

<key>CSCuw38724</key> - Rollback feature doesn't work for 3.7.5E or previous versions
I think the path it shows /flash/packages.conf.00-- is not correct. It should be flash:/packages.conf.00-.00f Switch#software rollback switch 1 provisioning-file flash:packages.conf.00- [1]: Starting application pre-installation processing [1]: No old package files removed [1]: No new package files added [1]: % Could not create rollback provisioning file /flash/packages.conf.00-.00-. Operation aborted. [1]: % An internal error was encountered. Operation aborted.
Latest activity: May 03, 2017
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