Preview Tool

Cisco Bug: CSCuw38258 - HTTP Status 500 Error shown for auth details on ISE for PI admin login

Last Modified

Nov 07, 2016

Products (1)

  • Cisco Identity Services Engine

Known Affected Releases

1.3(0.876) 1.3(0.903) 1.3(0.904) 1.4(0.253) 1.4(0.255)

Description (partial)

When logging into Prime Infrastructure using ISE as the authentication server, the login works well. When we try to access the detailed authentication report details from ISE -> Operations -> Authentications for the prime admin login on ISE, we get the below error:

Oops. Something went wrong
HTTP Status 500 - Internal Error
Please notify your administrator. If you are the administrator check your log file.
You may proceed to Login page.

Login to Prime Infrastructure GUI using ISE as the authentication server and configure more than 50 tasks list in the authorization profile
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.