Guest

Preview Tool

Cisco Bug: CSCuw38258 - HTTP Status 500 Error shown for auth details on ISE for PI admin login

Last Modified

Nov 07, 2016

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.3(0.876) 1.3(0.903) 1.3(0.904) 1.4(0.253) 1.4(0.255)

Description (partial)

Symptom:
When logging into Prime Infrastructure using ISE as the authentication server, the login works well. When we try to access the detailed authentication report details from ISE -> Operations -> Authentications for the prime admin login on ISE, we get the below error:

Oops. Something went wrong
HTTP Status 500 - Internal Error
Please notify your administrator. If you are the administrator check your log file.
You may proceed to Login page.

Conditions:
Login to Prime Infrastructure GUI using ISE as the authentication server and configure more than 50 tasks list in the authorization profile
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.