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Cisco Bug: CSCuw37953 - Windows security log reports clear password authentication for DiagFwSvc

Last Modified

Feb 27, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1) 11.0(1) 8.5(4) 9.0(4)

Description (partial)

Steps to reproduce:
1. Login to Portico
2. Click on "ListProcesses"
3. Go to Windows security log, you'll get the following message:

"An account was successfully logged on.

	Security ID:		SYSTEM
	Account Name:		10XRGRA$
	Account Domain:		CCTEAM
	Logon ID:		0x3e7

Logon Type:			8

New Logon:
	Security ID:		CCTEAM\administrator
	Account Name:		Administrator
	Account Domain:		CCTEAM
	Logon ID:		0x41131df
	Logon GUID:		{4871c212-03be-b40f-cdce-c2e88d2e97b4}

Process Information:
	Process ID:		0x514
	Process Name:		C:\icm\serviceability\diagnostics\bin\DiagFwSvc.exe

Network Information:"

When using Portico, an SSL tunnel is used to access Portico itself but in the back end, it seems clear password authentication is used which might be against customer their policy.
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