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Cisco Bug: CSCuw37648 - UCCX: Maximum Number of Processes and Threads count reduced

Last Modified

Dec 05, 2018

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 10.6(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 10.6(1)

Known Affected Releases


Description (partial)

Total Number of processes and thread counts defaults to 3000 leading to RTMT alerts for CUIC and Finesse processes exceeding the maximum count

UCCX 10.6.1 SU1

Related Community Discussions

<key>CSCuw37648</key> - UCCX Maximum Number of Processes and Threads count reduced
One of my customer is already running the Cisco UCCX 10.6.1(SU3) and they have already Set the Maximum Number of Processes and Threads to 4000. Still, they have been getting the AlertName=TotalProcessesAndThreadsExceededThreshold .   Has Cisco found the permanent solution for this ?   there are 1 TotalProcessesAndThreadsExceededThresholdStart alarm(s) and 1 TotalProcessesAndThreadsExceededThresholdEnd alarm(s) received. #012 On Fri Feb 23 12:36:50 EST 2018, the last TotalProcessesAndThreadsExceededThresholdStart ...
Latest activity: Feb 27, 2018
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