Guest

Preview Tool

Cisco Bug: CSCuw37222 - UCCX: TTS prompts played incorrectly with accented characters

Last Modified

Sep 21, 2016

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 8.5(1)
  • Cisco Unified Contact Center Express 8.5(1)

Known Affected Releases

8.5(1)SU4

Description (partial)

Symptom:
Accented characters in UCCX are being played incorrectly in the Create TTS Prompt Step of the script.

Conditions:
UCCX and TTS integration
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.