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Cisco Bug: CSCuw36065 - Cisco Jabber duplicating Streams with Recording server

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(0) 11.0

Description (partial)

Symptom:
Jabber duplicating RTP streams on the Recording server and the actual conversation is never recorded in the Recording Server. 

It was initially suspected that it is because the Verint Recording server does not honour the RFC standards of using RTP and RTCP port order, but even after Verint fixed the issue, Jabber still duplicates the stream

Conditions:
With Verint Recording server
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  • Status
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