Cisco Bug: CSCuw34577 - 88xx phone displaying IPPhoneText hangs on an incoming call
Jul 17, 2018
- Cisco IP Phone 8800 Series
Known Affected Releases
Symptom: The line number blinks to alert user of incoming call. Pressing the blinking line number to answer the call, does not work on the 88xx. It locks-up the phone (must be power-cycled). Conditions: Application has a background music Phone Service that sends the following command to 88xx phones: <CiscoIPPhoneText appId="SA-Announce" onAppFocusLost="RTPRx:Stop;"onAppFocusGained="RTPMRx:18.104.22.168:24000:100;" ><Title>Background Music</Title><Prompt>test88xx</Prompt><Text>Press the Exit soft-key to end the music session.</Text><SoftKeyItem><Name>Exit</Name><URL>Init:Services</URL><Position>1</Position><URLDown>RTPRx:Stop</URLDown></SoftKeyItem></CiscoIPPhoneText> The problem occurs when a call comes into the phone. Pressing the blinking line number to answer the call, does locks-up the phone.
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Bug Details Include
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