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Cisco Bug: CSCuw34218 - Unable to edit or delete additional phones on Self care portal

Last Modified

Mar 15, 2018

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

CUCM, during test we did the following process:

Phone with two DN numbers (same number but different partition)

for example: 

1000 partition A
1000 partition B
Remote destination profile with association on line 1 and 2, same number but different partition.

Remote destination associated with one or the two lines.

When browsing to Self care portal --- My phones sections

If you try to edit/delete the additional phone (remote destination), page does not do anything.

Self care portal cannot handle same number on different partitions.

Phone has two lines with different partitions
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