Cisco Bug: CSCuw32736 - User/Queue API Not Suported In UCCX Deployment
Oct 18, 2018
- Cisco Finesse
Known Affected Releases
Symptom: In Cisco Finesse, attempting to GET the API http://<Finesse FQDN>:<Port>/finesse/api/User/<Userid>/Queues yields an empty result even though the user is assigned to at least one queue. The result is: 200 OK <Queues /> Conditions: Finesse is co-resident with Unified Contact Center Express (UCCX).
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Bug Details Include
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