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Cisco Bug: CSCuw32405 - EDMT doesn't run if Application Instance exists of type 1 or 2

Last Modified

Sep 19, 2017

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 11.0(1)

Description (partial)

Symptom:
EDMT displays the following warning: One or more application instances of CEM is detecting in the ICM database.  Please uninstall the CEM application and remove the application instances from ICM before proceeding with this upgrade.

Conditions:
Upgrading from UCCE 10.5 to UCCE 11.0 using EDMT with an Application Instance configured of Application Type Cisco Email Manager.
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