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Cisco Bug: CSCuw31605 - Jabber does not mark missed call for cause code 19 disconnect

Last Modified

Feb 13, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

If PSTN service provider disconnects the call with ISDN cause code 19 , i.e. when jabber user does not answer and call times out after 2 minutes, Jabber does not mark this call as a missed call in call history.

Happens only when jabber is being used in deskphone mode.
Issue not seen in softphone mode.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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