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Cisco Bug: CSCuw31016 - My Devices not Mapping Portal User name properly from Guest Flow

Last Modified

Jun 25, 2017

Products (1)

  • Cisco Identity Services Engine (ISE) 3300 Series Appliances

Known Affected Releases

1.3(0.876) 1.4(0.253) 2.0(0.902)

Description (partial)

Unable to view devices registered with  an AD short name account in the My Devices Portal if the Guest Portal flow is used. The My Device portal is using the CN/UPN of the AD user when logging into the portal but when the device is registered via the Guest Portal, the short name is used.

Devices are not showing up in My Devices Portal when logging in with Active Directory short name account.
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