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Cisco Bug: CSCuw29336 - ciscocm.cuc_10.5.2_preupgrade.cop erroneously comments out definitions

Last Modified

Jun 07, 2018

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(1.1)

Description (partial)

Symptom:
As part of the required steps from upgrading to 10.5.2 where a system has locales installed, the Release Notes indicate the following:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/release/notes/10_5_2cucrn.html#pgfId-1957559

     If you want to upgrade a Unity Connection 10.x server on which the language files are installed to Unity Connection 10.5(2), do the following steps:

- Download and install the ciscocm.cuc_10.5.2_preupgrade.cop.sgn cop file from https://software.cisco.com/download/release.html?i=!y&mdfid=286268851&softwareid=282204704&release=COP-Files&os=.

- Uninstall the 10.5(1) language files.

- Upgrade the Unity Connection server to release 10.5(2).

- Install the 10.x language files.

The issue is that after installing ciscocm.cuc_10.5.2_preupgrade.cop.sgn, it erroneously comments out definitions that are required in order to allow locales to be deleted/installed properly thus preventing this upgrade process from succeeding and requiring TAC's assistance to correct via root access.

Conditions:
Unity Connection 10.x to 10.5.2 upgrade with locales installed.
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