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Cisco Bug: CSCuw28286 - Error occurred while retrieving info from database - In udp update page

Last Modified

Jun 14, 2016

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

11.5(0.98000.212)

Description (partial)

Symptom:
Error occurred while retrieving info from database - In udp update page

Conditions:
Go to ccmadmin - Device - Device Settings - Device profile - Add New - Create device profile

Open notepad - enter the created device profile name - save - upload it under UDP - Update UDP-Custom file - save

Go to BAT - UDP - Update - Custom - Select the uploade file - Click Find - Now click on Profile Protocol - Click Next

Getting below error:
"Error occurred while retrieving information from database. Column (typedeviceprotocolname) not found in any table in the query (or SLV is undefined)."

Have attached snapshot. Kindly look into it.
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