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Cisco Bug: CSCuw28279 - vpn download fails if username is in Non-English(Japanese Or Russian)

Last Modified

Mar 03, 2018

Products (1)

  • Cisco AnyConnect Secure Mobility Client

Known Affected Releases


Description (partial)

vpn download fails if  windows username is in non-English languages .
In this scenario, windows user name could be in either Russian or Japanese language.

This download issue is seen in two scenarios
1) ClientBased - AnyConnect Client ( failed to download libcsd.dll)
2) Clientless- FireFox Browser ( failed to download & install Cisco AnyConnect Client kit )
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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