Preview Tool

Cisco Bug: CSCuw27210 - CCM Service not checking ProcessNodeRole while deciding Cluster Pkid

Last Modified

Sep 18, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 10.5(1.10000.7) 10.5(2.10000.5) 11.0(1.10000.11) 7.0 7.1 8.0(1.10000.40) 8.0(2.10000.24) 8.0(3) 9.0(1.10000.37) 9.1(1.10000.11) 9.1(2.10000.28)

Description (partial)

DTMF not sent to Cisco Unity Connect for cross server sign in.

Cluster is configured with both Unified Communications Manager and Unified Communications Manager Instant Messaging and Presence servers.  When CallManager queries for the clusterID Pkid  to present in SIP call scenarios ( To-Tag or From-Tag headers) , we might get separate pkids at two different nodes. One Node will get CUCM publisher pkid , while other node might get IMP publisher pkid. 
This causes issue in Refer with replace header call scenario when primary and secondary calls are on different CUCM nodes.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.