Cisco Bug: CSCuw26342 - Can't make config changes from CCMP when Central controller fails over
Dec 29, 2016
- Cisco Unified Contact Center Enterprise
Known Affected Releases
10.0(1) 10.0(2) 10.5(1) 10.5(1)ES 10.5(2)
Symptom: Stopped Router Services on Side A, at that time if we try to make any changes from CCMP we get below error: "Cannot connect to central controller?. Conditions: Can't make config changes with Central cntrlr failover from Side A to B Scenario 1: Router fails over from side A to side B Router Side B is up, Router side A is down, both sides of Logger are up - configuration changes via CCMP are NOT allowed. You receive a message on CCMP : Can't make config changes with Central cntrlr failover from Side A to B You receive a message on IPCC : Web Admin (create/delete Calltype, agents, DNs) "Unable to establish database connection for update operations."
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