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Cisco Bug: CSCuw26002 - Internal camera is in use instead of ext camera in hold/resume scenario

Last Modified

Sep 21, 2015

Products (4)

  • Cisco DX Series
  • Cisco DX650
  • Cisco DX80
  • Cisco DX70

Known Affected Releases


Description (partial)

Internal camera is in use instead of external camera in hold/resume scenario when Video bandwidth is set to Video Off.

In endpoint A, Change the video bandwidth to Video Off by navigating to Phone app --> Overflow menu --> Settings --> Video calls --> Video bandwidth -- > Video Off. Now plugin an external camera to endpoint A.Initiate a call from endpoint B to endpoint A and answer the call in endpoint A.Now it will be an audio call, in order to make it as video call unplug the external camera and close and open the internal camera shutter in endpoint A.Now it will be a video call and now again plugin the external camera to endpoint A.Once external camera is in use hold and resume the call in endpoint A
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Bug Details Include

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