Cisco Bug: CSCuw24395 - IN-Bound VPIM messages will fail, if there is no SUB field in message
Jun 27, 2018
- Cisco Unity Connection
Known Affected Releases
Symptom: ++ Customer was running CUC 10.5.2SU2 and experiencing the following issue. Issue: ===== IN-Bound VPIM messages will fail, if there is no SUBJECT field in message and a Null pointer Exception is there in MTA logs Topology: ====== End User —(Spoke CUC Cluster)———HTTPS———(HUB CUC Cluster)—-VPIM/SMTP——(Any Path Cluster) — Any Path End User ++ When we are trying to send VPIM message from CUC to Any path, we don't have any issue. ++ And Any Path can reply to the message with no issue, we the reply back to end user on CUC. ++ But if Any path send a direct message, which is missing SUBJECT field in the header, then the message will fail, it will be received by CUC, but CUC will throw an exception and drop the message in BADMAIL folder. ++ As per existing code, whenever any message will come to CUC without Subject, MTA will generate null pointer exception and message delivery will fail. Conditions: ++ Only for Inbound VPIM message with no SUBJECT field in it.
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