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Cisco Bug: CSCuw24054 - ENH: Add a LDAP Time Out Alert Threshold

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases

9.6.0-042

Description (partial)

Symptom:
LDAP timeouts Alerts being sent regularly
Alert Message Received:
"The query __________ failed with result inquiry timed out
Last message occurred 59 times between Mon Jan 27 09:02:47 2014 and Mon 
Jan 27 09:59:50 2014."

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ldap debug logs on both ESA and SMA are showing "connection interrupted" and "connection reset by peer"

Conditions:
1. Warning Alerts are configured at GUI > System Administration > Alerts
2. Alerts are sent and are annoying because there is no action the ESA administrator can do to "fix the issue".
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