Preview Tool

Cisco Bug: CSCuw24054 - ENH: Add a LDAP Time Out Alert Threshold

Last Modified

Feb 14, 2018

Products (1)

  • Cisco Email Security Appliance

Known Affected Releases


Description (partial)

LDAP timeouts Alerts being sent regularly
Alert Message Received:
"The query __________ failed with result inquiry timed out
Last message occurred 59 times between Mon Jan 27 09:02:47 2014 and Mon 
Jan 27 09:59:50 2014."


ldap debug logs on both ESA and SMA are showing "connection interrupted" and "connection reset by peer"

1. Warning Alerts are configured at GUI > System Administration > Alerts
2. Alerts are sent and are annoying because there is no action the ESA administrator can do to "fix the issue".
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.