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Cisco Bug: CSCuw23047 - AMP treats network failures as Unscannable

Last Modified

Feb 27, 2018

Products (1)

  • Cisco Web Security Appliance

Known Affected Releases

8.0.7-142 8.0.8-MR-113 8.5.2-027 8.8.0-085

Description (partial)

Advanced Malware Protection (AMP) service on Cisco WSA incorrectly treats requests as "Unscannable" when AMP is unable to reach the cloud server
-- If access policies have "Unscannable" configured to "Block" then WSA will block such requests

1) Advanced File Reputation filters enabled on Cisco WSA
2) Connectivity issues seen between WSA and the Cloud server
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  • Status
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