Preview Tool

Cisco Bug: CSCuw22976 - CER 10.5 - Web Admin Error after changing the cluster security password

Last Modified

Feb 20, 2018

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

10.0(1.10000.7) 10.5(1.20000.3) 10.5(3.10000.5)

Description (partial)

After changing the Cluster Security Password on CER, the Web Admin page fails to load.

type: Exception report

description: The server encountered an internal error that prevented it from fulfilling this request.

ServletException Servlet.init() for servlet CERAdminServlet threw exception                

root cause:

note: The full stack trace of the root cause is available in the logs.

All the services would come up however clicking on web admin page above error will come up

It is easily reproducible in lab.

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.