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Cisco Bug: CSCuw21416 - Device displays jabberconfguration page again in setupwizard aftr reboot

Last Modified

Feb 07, 2017

Products (4)

  • Cisco DX80
  • Cisco DX650
  • Cisco DX70

Known Affected Releases


Description (partial)

From setup wizard configuration page configure Jabber IM account initially,perform a reboot ,device displays jabber configuration page again in setup wizard.

Factory reset the device and register the device to CUCM.
Click on "get started",skip the webex configuration page
Configure Jabber IM account from setup wizard 
once account is configured,user will be in voicemail configuration page
Reboot the device
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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