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Cisco Bug: CSCuw21400 - TMS scheduler page doesn't work correctly when used in jabber Custom tab

Last Modified

Feb 06, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
++ Configured a custom tab on jabber which is for TMS PE Smart Scheduler webpage, so that users can schedule video meetings from Jabber windows.
The URL looks something like this : https://tms1.lab.local/tmsagent/tmsportal/?locale=en_US#scheduler  and the configuration for it in the jabber-config.xml file looks like this : -
<Client>
<jabber-plugin-config>
<browser-plugin>
<page refresh="true" preload="true">
<tooltip>TMS Test</tooltip>
<url>https://tms1.lab.local/tmsagent/tmsportal/?locale=en_US#scheduler</url>;
</page>
</browser-plugin>
</jabber-plugin-config>
</Client>

++ Users are able to access the TMS scheduler page using the custom tab, but the issue here is that , in the 'new meeting' page, the search box for the Telepresence rooms & users does not work.
++ Whereas , the same when tried on IE browser on the same PC, works.

Conditions:
++ TMS version : 14.6.1
++ TMSPE : 1.4.1.2 (Telepresence User Portal )
++ IE on windows machine - 11 version 11.0.9600.17801   Update versions : 11.0.19 (KB3049563)
++ Cisco jabber windows 10.6.x - 11.01
++ TMS scheduler url 'https://tms1.lab.local/tmsagent/tmsportal/?locale=en_US#scheduler' , configured as a custom embedded tab on jabber.
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