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Cisco Bug: CSCut66454 - EHS: Phone answer 2nd incoming call about 1 second then end the call

Last Modified

Mar 08, 2016

Products (42)

  • Cisco IP Phone 8800 Series
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7962G
  • Cisco IP Phone 8865
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified SIP Phone 3905
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 6941
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Known Affected Releases

10.3(1) 10.3(2)

Description (partial)

Symptom:
EHS: Phone answer 2nd incoming call about 1 second then end the call

Conditions:
1.     Attach GN9330 to the Phone A.
2.     Phone B call to Phone A and Phone A answer the call by pressing EHS headset button.(here headset button means the button on GN9330)
3.     Phone C call to Phone A and Phone A is ringing.
4.     Phone A press hold hardkey to hold the call that connect to Phone B.
5.     Phone A answer the call from Phone C by pressing EHS headset button. (here headset button means the button on GN9330)
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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