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Cisco Bug: CSCut65392 - TCS call_id gets into out of bounds state

Last Modified

Nov 22, 2016

Products (1)

  • Cisco TelePresence Content Server

Known Affected Releases

6.1

Description (partial)

Symptom:
TCS call_id will intermittently get into out of bounds state and the following will be seen in the logs.

2014-10-29T14:30:01-04:00	Info: Incoming call [address = tcs.live.324469144717, address_type = CALLADDRESS_H323_ALIAS, call_id = 13, protocol = H323, rate = 768]
2014-10-29T14:30:01-04:00	Error: Approving incoming call, Incoming call id is outside expected values [address = tcs.live.324469144717, address_type = CALLADDRESS_H323_ALIAS, call_id = 13, maximum_call_id = 10, minimum_call_id = 1, protocol = H323, rate = 768] - Call rejected
2014-10-29T14:30:01-04:00	Warning: Erasing call, Failed to get the specified call [call_id = 13] - Call not erased, it may already be erased

Conditions:
TCS 6.1 Cluster - Normal Operation
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