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Cisco Bug: CSCut64844 - MRA: call over 25 min became oneway audio after hold/resume

Last Modified

Feb 23, 2018

Products (40)

  • Cisco IP Phone 8800 Series
  • Cisco Unified SIP Phone 3905
  • Cisco IP Phone 7841
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone 7945G
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 9951
  • Cisco IP Phone 8851
  • Cisco Unified IP Phone 6961
  • Cisco Unified IP Phone 7961G-GE
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Known Affected Releases

10.3(1)

Description (partial)

Symptom:
MRA phone makes a call to Jabber/PSTN phone and does hold/resume after 25 mins. Phone cannot hear anything after resume.

Conditions:
MRA mode

Related Community Discussions

<key>CSCut64844</key> - CE A 25-min-long PSTN/Jabber call became oneway audio after hold/resume
Does anyone have first hand observation of this bug? The way it's phrased &quot; CE phone make a call and do hold resume after 25mins. phone cannot hear anything after resume&quot; - it sounds as though you have to put a call on hold for 25 minutes and then press resume to experience the one way audio. If the one way audio only happened in that rare instance - I could move ahead with a project. Any insight appreciated.
Latest activity: Jun 04, 2015
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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