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Cisco Bug: CSCut63787 - Username with spanish character Ñ ASCII164 created by lobbyadmin garbled

Last Modified

May 21, 2018

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.0(110.0) 8.1(100.0)

Description (partial)

Symptom:Users created by lobby admin with either username or password using Spanish special character '' will not be able to authenticate on login webauth page when using WLC local database

Conditions:When a lobby admin user  creates an username with Spanish character  it is seen as successfully created; however username on WLC CLI and GUI for management user seems corrupted/garbled and user is unable to connect using the credentials

Steps to reproduce

1.Create lobby admin user - no special user/password restriction
2.Access to WLC GUI using lobby admin user
3.Create webauth login authentication WLAN on WLC, ensure to use local database
4.Create user with either username/password containing  i.e. user: oo1/pass: oo123
5.User will be successfully created without issue and would be displayed correctly on lobby admin GUI
6. Try to connect to webauth WLAN using password created, login will fail

Same error applies to user: oo1/pass: test123  or to user: user1/pass: oo123

Output of  "show netuser summ" will show users created by lobby admin with characters garbled
(Cisco Controller) >show netuser summary

Maximum logins allowed for a given user name..... Unlimited

User Name                 WLAN Id  User Type  Lifetime                         Description
------------------------  -------- ---------  ------------------------------   --------------------------------
test1                     Any      Permanent  N/A
user1                     Any      Guest       1 days  0 hrs  0 mins  0 secs   pass_oo123
oo3                   Any      Permanent  N/A                              pass_oo123
oo1                     Any      Guest       1 days  0 hrs  0 mins  0 secs   pass_test123
oo2                     Any      Guest       1 days  0 hrs  0 mins  0 secs   pass_oo123

If guest user is created by WLC mgmt user, issue doesn't happen
Under Security->Local Net Users create local net user oo3
Also, garbled characters aren't seen on the "show netuser summ" output
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