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Cisco Bug: CSCut63452 - CCE: Finesse's support of Agent Greeting feature unclear

Last Modified

Feb 26, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases


Description (partial)

It is unclear from the documentation whether Finesse supports Agent Greeting feature and how to get it to work if it is supported

Use of agent greeting feature in UCCE deployments
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