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Cisco Bug: CSCut63452 - CCE: Finesse's support of Agent Greeting feature unclear

Last Modified

Feb 26, 2018

Products (1)

  • Cisco Finesse

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
It is unclear from the documentation whether Finesse supports Agent Greeting feature and how to get it to work if it is supported

Conditions:
Use of agent greeting feature in UCCE deployments
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