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Cisco Bug: CSCut62569 - CCX 10.6: Invalid characters in chat login page for non UTF-8 Lang

Last Modified

Feb 25, 2016

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified Contact Center Express 11.0(1)
  • Cisco Unified IP Interactive Voice Response (IVR) 11.0(1)

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
UCCX 10.6.1.10000-39 
When installing language pack "uccx-language-pack_17-10.6.1.10000-1.cop", characters on the web chat login page are displayed incorrectly if the browser language is set to Russian.

This was also seen when using other languages with non UTF-8 encoding.

Conditions:
UCCX 10.6.1.10000-39 with language pack uccx-language-pack_17-10.6.1.10000-1.cop
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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