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Cisco Bug: CSCut62512 - PI fail to add user from lobby account if disclaimer has non ansi chars

Last Modified

May 13, 2015

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

2.2

Description (partial)

Symptom:
PI shows error "User add failed : Some unexpected internal error has occurred. If the problem persists please report to the Tech Support." when adding user from lobby account

Conditions:
This happen when the disclaimer contains non ANSI Chars. The disclaimer is limited to 255 chars, however special chars will use 2 bytes. As a result, if the Disclaimer size is more than 255 Bytes, insert will fail.
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