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Cisco Bug: CSCut62512 - PI fail to add user from lobby account if disclaimer has non ansi chars

Last Modified

May 13, 2015

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

PI shows error "User add failed : Some unexpected internal error has occurred. If the problem persists please report to the Tech Support." when adding user from lobby account

This happen when the disclaimer contains non ANSI Chars. The disclaimer is limited to 255 chars, however special chars will use 2 bytes. As a result, if the Disclaimer size is more than 255 Bytes, insert will fail.
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