Guest

Preview Tool

Cisco Bug: CSCut62032 - Jabber Guest doc needs update that port 9443 used in URL not supp

Last Modified

Nov 18, 2015

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
Many customers decide to use 9443/9980 in the URL to get to Jabber Guest server instead of translating the ports on the firewall .

This works for PC ( Windows , MAC ) clients however does not work on mobile clients (iPhone , iPAD ) . Can this be documented in the admin guide

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/Guest/10_0/icg/JABC_BK_J0FC634A_00_jabberc-installation-and-configuration-guide/JABC_BK_J0FC634A_00_jabberc-installation-and-configuration-guide_chapter_010.html

Under ports and protocols .

Conditions:
Using 9443/9980 in the URL on mobile clients to get to jabber guest is not supported
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.