Preview Tool

Cisco Bug: CSCut61810 - DBLookup Fails when column DataType is set to nchar

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1) 10.5(1) 11.0(1)

Description (partial)

DBLookup fails with the following error

20:49:54:979 ra-dbw Trace: SQLConnection::SetupColumnData: Column data for column 21 Length = 0
20:49:54:979 ra-dbw Trace: Unable to convert type -8 to a char.
20:49:54:979 ra-dbw Trace: GetColumnData failed for column 21 of AppDNIS_V3 in DBWLookupReply
20:49:54:979 ra-dbw Trace: DBWorker transactionID 48, Failed! result=2

Column datatype nchar used for table in external SQL Database
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.