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Cisco Bug: CSCut59411 - CUCM 9.x User options web page frozen after selecting directory tab

Last Modified

Jul 09, 2015

Products (7)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Unity Connection Version 9.1
  • Cisco Unified Communications Manager Version 9.1
  • Cisco Business Edition 6000 Version 9.1
  • Cisco Unified Communications Manager Session Management Edition

Known Affected Releases


Description (partial)

CUCM 9.x and later User Options web page frozen after selecting the Directory tab and navigating to another menu before the directory completes loading.

CUCM contains a big number of end users (20,000) in the database. From the User Options WebUI, Directory is chosen and inmediately after than, before the list of users completes loading, another menu is selected.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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