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Cisco Bug: CSCut58407 - Uploading or deleting certificates CAPF / CallManager / TVS trust may reset phones

Last Modified

Jan 11, 2021

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.4) 10.5(2.10000.1) 11.0(1.10000.10) 8.0 8.5(1.10000.1) 8.6 9.1(2.10000.9)

Description (partial)

When a certificate is uploaded or removed from a trust store in Uniifed CM it may result in all devices in the system getting reset. This most commonly occurs when doing a Bulk Certificate import as part of setting up Extension Mobility Cross Cluster for the first time.

The certificate that is uploaded or removed has a subject CN that corresponds to a local node in the cluster. The node that the certificate belongs to has the CAPF, TFTP, or Cisco CallManager service activated.

Related Community Discussions

<key>CSCut58407</key> Devices shouldn't restart when CAPF / CallManager / TVS-trust is removed
It's kind of rediculous that all phones in a cluster will do a hard reset when you remove a certificate trust. Anyone else run into this? In my case it was necessary because the cluster domain name changed. Certificates were required that the customer could actually fulfill.
Latest activity: Dec 07, 2015
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