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Cisco Bug: CSCut56902 - UCCX: Remove 9.1.1(a) from the list of compatible CUCM versions.

Last Modified

Apr 24, 2015

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
  • Cisco Unified Contact Center Express 10.5(1)

Known Affected Releases

10.5(1) 10.5(1)SU1

Description (partial)

Symptom:
In the compatibility matrix of 10.5 and 10.5 SU1, CUCM version 9.1.1a is mentioned as compatible. But it is not compatible as it is known to cause AXL and JTAPI issues.

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5%281%29

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5%281%29_SU1

Conditions:
UCCX 10.5 and UCCX 10.5 SU1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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