Guest

Preview Tool

Cisco Bug: CSCut55523 - ENH: Need details on Discovery exception message for missing MDF entries

Last Modified

May 10, 2018

Products (1)

  • Cisco Security Manager

Known Affected Releases

4.7(0)

Description (partial)

Symptom:
ASA discovery failure on CSM.

Discovery failure :-- http://www-tac.cisco.com/Teams/ks/c3/getLargeFile.php?srId=633466697&fileName=20150127-100238_CSM%20errormessage.png&forceText=1

This enhancement is to include more details in the Discovery failure exception if there missing mdf entries in the mdfdata.xml file.

Description : Some mdf entries are missing in the mdfdata.xml file (under \CSCOpx\lib\classpath\com\cisco\nm\cwcs\mdf) , an excerpt :
<<show missing entry logs from vmlog>>

Action : mdfdata.xml might have corrupted during installation.
Either reinstall the CSM application OR replace the mdfdata.xml file from another working CSM with the same version.

Conditions:
Check for following messages in vmssharedsvcs.log :--

29-Jan-2015 05:11:17.552,[ERROR],(BaseDMUtils.java:74),Failed to get SysObjIds for MDF ID = 999991996,com.cisco.nm.vms.device.util.BaseDMUtils,  main
29-Jan-2015 05:11:17.553,[ERROR],(BaseDMUtils.java:74),Failed to get SysObjIds for MDF ID = 999991510,com.cisco.nm.vms.device.util.BaseDMUtils,  main
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.