Cisco Bug: CSCut54012 - CUCM changes behavior of MediaSense
Oct 07, 2015
- Cisco MediaSense
Known Affected Releases
Symptom: 3rd party applications such as NICE are not able to retrieve recording when conferencing is part of the call flow due to documentation not being clear in behavior changes between CUCM 9.1 and earlier and CUCM 10.0+ Conditions: MediaSense being used with NICE and callflow includes conference.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases