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Cisco Bug: CSCut54012 - CUCM changes behavior of MediaSense

Last Modified

Oct 07, 2015

Products (1)

  • Cisco MediaSense

Known Affected Releases

10.0(1) 9.0(1)

Description (partial)

Symptom:
3rd party applications such as NICE are not able to retrieve recording when conferencing is part of the call flow due to documentation not being clear in behavior changes between CUCM 9.1 and earlier and CUCM 10.0+

Conditions:
MediaSense being used with NICE and callflow includes conference.
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Bug Details Include

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  • Status
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