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Cisco Bug: CSCut53424 - After upgrade J4W 10.5.1 to 10.6.1 CAPF Hash value issue

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

10.6(1)

Description (partial)

Symptom:
It looks like there were changes from 10.5 to 10.6 in the Cert area.

 1.  Device is enrolled
  2.  After Jabber upgrade you have to re-enroll device
  3.  Device works after re-enrollment

They are stating that after upgrade from J4W 10.5.1 to 10.6.1 CAPF certificate needs to be renewed.

The csf.ecc logs extracts show, though specifically two lines below which stops the client from registering.

Conditions:
CAPF certificate's hash doesn't match  after upgrade J4W 10.5.1 to 10.6.1
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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