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Cisco Bug: CSCut53270 - CCB-Maximum Callbacks Per Calling Number Doesn't Work Correctly

Last Modified

Feb 21, 2018

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

11.0(1)

Description (partial)

Symptom:
CCB-Maximum Callbacks Per Calling Number Doesn't Work Correctly

Conditions:
We observe that if the same Customer Calls using same Calling Line & Called Number then the Courtesy Callback is offered to that Customer irrespective of what configuration we have set in OAMP Page for Maximum Callbacks Per Calling Number.
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