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Cisco Bug: CSCut52614 - DOC: Edge 300 will not clear configuration when reinstalling/upgrading

Last Modified

Feb 08, 2017

Products (1)

  • Cisco Edge 300 Series Digital Media Player

Known Affected Releases

1.0 1.0(2) 1.0(3) 1.1 1.1(5) 1.1(7) 1.1(8) 1.1(9) 1.2 1.2(0) 1.3 1.4 1.5 1.5(1) 1.6 1.6(1) 1.6RB(1) 1.6RB(2) 1.6RB(2.1) 1.7

Description (partial)

Using the 'press the reset button for 10 seconds' method will trigger an install from the server or inserted USB key, but will not remove the local configuration from the device.

Trying to reset the device to factory default settings.
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