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Cisco Bug: CSCut51365 - ppvServer core with _lwp_kill

Last Modified

Mar 02, 2017

Products (1)

  • Headend System Releases

Known Affected Releases

appserv-AS6.0.0.9p4

Description (partial)

Symptom:
After some PPV event loads that did have window errors in the log, the ppvServer process cored with the following:

27579:  /dvs/appserv/bin/ppvServer 1
-----------------  lwp# 1 / thread# 1  --------------------
 fdecc0b5 _lwp_kill (1, 6) + 15
 fde73603 raise    (6) + 1f
 fde52961 abort    (fdfcc2b0) + cd
 fdfb4cfc __1cH__CimplRdefault_terminate6F_v_ (80446c4) + 18
 fdfb471f __1cDstdJterminate6F_v_ (fdfcc2b0, fdfcb940, 80446d4, fdfb4695, fdfcc510, fdfcb940) + 1b
 fdfb4d1c __1cDstdNbad_exception2t5B6M_v_ (fdfcc510, fdfcb940, 8044704, fdfb4c96, 80446fc, 80446dc)
 fdfb4695 __1cDstdKunexpected6F_v_ (80446fc, 80446dc, fee5f968, fdfcb940, fdfb5a38, fedfd2d8) + 39
 fdfb4c96 __1cH__CimplNex_unexpected6F_v_ (804472c, fefc4a84, fef704d8, 238, fedfd2e5, fedfd2d8) + 2e
 fdfb5a38 __1cG__CrunRex_chk_unexpected6F_v_ (804475c, fefc4a84, 804473c, fee4a914, fee0b6e6, 81aa1cc) + 6c
 fedfd2e5 __1cDstdIauto_ptr4nNPpvEvent_Cltn__2T5B6M_v_ (804479c, fee4a914, 8044c04, fee0b025) + 41
 fee0b6e6 __1cKdbPpvEventDget6MrknKColumnMask_rknIPpvEvent_nRPersistenceObjectLPersistency__pnNPpvEvent_Cltn__ (8044c30, 8044c34, 8044c3c, 1) + ea6
 fee04f0d __1cKPpvServiceJgetEvents6kM_pknNPpvEvent_Cltn__ (fd865308, 0, 80, 0) + 99
 0809e125 __1cQCheckOtherEvents6FrknOPpvEventDefine__nKStatusCode__ (80454fc, 15, 80, 8045201) + 1ed
 0809cc90 __1cQValidatePpvEvent6FrknOPpvEventDefine__nKStatusCode__ (80454fc, 8045500, 80, fe494f80) + 188
 080bb8de __1cRDefinePpvEventFsmLcheckEvent_6MrknOPpvEventDefine_rnSDefinePpvEventInfo__nKStatusCode__ (80457cc, 80454fc, 824b948, 0) + 3ca
 080baafd __1cRDefinePpvEventFsmPinitializeInfo_6M_v_ (80457cc) + 289
 080b9ea0 __1cRDefinePpvEventFsmEinit6M_v_ (80457cc, 817c2a4, 0, 0) + 1c4
 08091be0 __1cVPpvTransactionManagerTinputDefinePpvEvent6MrknHXaction_rknNRemoteFunctor__v_ (82abac8, 80458fc, 81e9670, 80) + 94
 0808b50d __1cLPpvMediatorQdoDefinePpvEvent6MrknHXaction_rknNRemoteFunctor__I_ (81eb9e8, 80458fc, 81e9670, fe236000) + 79
 0811929f __1cYBossTransactionInterfaceQinputTransaction6MrknMRPC_Streamed_rknNRemoteFunctor_rnLRPC_SvcCall__v_ (82a1e48, 8045ce4, 81e9670, 81e9650) + 101b
 0811ad4b __1cLbossPpvIf_16FrknMRPC_Streamed_rknNRemoteFunctor_rnLRPC_SvcCall__v_ (8045ce4, 81e9670, 81e9650, fe553136) + 177
 08121338 __1cRCall1_bossPpvIf_1IcallProc6M_pv_ (81e9650, fe5dd180, fe59c2c8, fe569a76) + 160
 fe569aa9 __1cLRPC_SvcCallOcallProcDriver6M_v_ (81e9650, 3ed, 80, fe55b62d) + 41
 fe55c0c2 __1cHRPC_SvcLcallService6MpnLRPC_svc_req__v_ (82a1e50, 81f8070, fe59a8fa, 2d) + aa6
 fe557412 rpcLibCallback (81ea9a0, 8239e10) + 48e
 fe814513 _svc_prog_dispatch (8239e10, 821bc18, 81ea9a0) + 15a
 fe814303 svc_getreq_common (103) + a4
 fe8141f5 svc_getreq_poll (80461a8, 1, 80, 26b) + 5a
 fe55ad8f __1cHRPC_SvcTcommCallbackWevents6Mii_v_ (82a1e50, 103) + 6f3
 fe53f4ee __1cHMonitorMprocessEvent6M_v_ (80466b0) + c7e
 fe53f9a6 __1cHMonitorJ_mainLoop6M_v_ (80466b0, 80465f0, 8084941, fe53f5be) + a6
 fe53f5f5 __1cHMonitorImainLoop6M_v_ (80466b0, 15, 80, 80895b5) + 45
 0808974e main     (2, 8046918, 8046924, 8087e0d) + 50e
 08087e4d _start   (2, 8046c88, 8046ca3, 0, 8046ca5, 8046cc2) + 7d

Conditions:
EC with AS6.0.0.9p4_SunOS_i386 that had just loaded PPV events with window errors or had just completed that process:

02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:PpvEventValidation.C(602)|Win Err: mkt window end 1425801540 earlier than adv window end 1425802200.
02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:PpvEventValidation.C(272)|ValidateInternalEvent(const PpvEventDefine& ped)
02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:PpvEventValidation.C(273)|       Error - ValidateMarketingWindow failed
02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:PpvEventValidation.C(227)|ValidatePpvEvent(const PpvEventDefine& ped)
02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:PpvEventValidation.C(228)|       Error - ValidateInternalEvent failed
02/24/2015 14:02:46.550|27579/1|WARN|ppvServer:DefinePpvEventFsm.C(237)|Error - DefinePpvEventFsm::init()All Completion Statuses Initially errored
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:PpvEventValidation.C(690)|Win Err: adv window start 1425801300 later than preview window start 1425798000.
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:PpvEventValidation.C(283)|ValidateInternalEvent(const PpvEventDefine& ped)
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:PpvEventValidation.C(284)|       Error - ValidateAdvertisingWindow failed
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:PpvEventValidation.C(227)|ValidatePpvEvent(const PpvEventDefine& ped)
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:PpvEventValidation.C(228)|       Error - ValidateInternalEvent failed
02/24/2015 14:02:46.717|27579/1|WARN|ppvServer:DefinePpvEventFsm.C(237)|Error - DefinePpvEventFsm::init()All Completion Statuses Initially errored
02/24/2015 14:02:47.051|27579/1|WARN|ppvServer:PpvEventValidation.C(445)|Win Err: evt duration 1425801600-1425806940 conflicts w/ evt 01495649 1425805140-1425799800
02/24/2015 14:02:47.051|27579/1|WARN|ppvServer:PpvEventValidation.C(239)|ValidatePpvEvent(const PpvEventDefine& ped)
02/24/2015 14:02:47.051|27579/1|WARN|ppvServer:PpvEventValidation.C(240)|       Error - ValidateAgainstOtherEvents failed
02/24/2015 14:02:47.052|27579/1|WARN|ppvServer:DefinePpvEventFsm.C(237)|Error - DefinePpvEventFsm::init()All Completion Statuses Initially errored
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