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Cisco Bug: CSCut45211 - Unable to edit numbers for existing Personal Directory contact

Last Modified

Aug 09, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 10.5(1.10000.7) 10.5(2.10000.5)

Description (partial)

Symptom:
Unable to edit the phone numbers of an existing contact using the Personal Directory phone service

Conditions:
CUCM 10.5

From IP Phone, press "Directories > Personal Directory > Personal Address Book > Submit > Select > Edit"

Per documentation, a "Phones" softkey should be available to edit the existing phone numbers.  This is not actually available

Related Community Discussions

Personal Directory phone edit option not available
Hi, my CUCM running with System version: 10.5.2, and we are using CISCO-7962 both SIP and SCCP this phones load id is "SCCP42.9-4-2-1S"  phone wrking fine, but when i am trying to edit contact from personal directory , there is no option to edit phone no. it means, I can edit names but no option for edit Number. thanku in advance 
Latest activity: Jul 21, 2017
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